Shipping & Returns

Reliable. Hassle-Free. Made for Equestrians.

At Stable Pulse Equine, we want your shopping experience to be as smooth as a perfect ride. That’s why we offer free shipping on all orders and a fair, straightforward returns policy—because we’re horse people too, and we get it.

📦 Free Shipping

Cost: Always free—no minimums, no hidden fees.
Processing Time: Orders are typically processed within 1–3 business days.
Delivery Time: Most items arrive within 5–10 business days.
Tracking: You’ll receive a tracking number by email once your order ships.

Note: Some specialty or oversized items may ship separately or take a little longer—we’ll keep you posted!

🚚 Damaged Items

If your package arrives damaged, please:

Take clear photos of the item, packaging, and any visible damage.
Email us at customerservice@stablepulseequine.com within 5 days of delivery.
Include your order number and a short description of the issue.

We’ll make it right—whether that means a replacement, refund, or a resolution that works best for you.

🔄 Returns & Exchanges

We want you (and your horse) to love what you ordered. If something isn’t quite right, here’s how we handle returns:

Return Window: You may return items within 30 days of delivery.
Condition: Items must be unused, unwashed, and in original packaging.
Return Shipping: Return shipping is free for damaged or incorrect items. For other returns, buyers are responsible for return postage.

To start a return, email customerservice@stablepulseequine.com with:

Your order number
Reason for return
A photo (if applicable)

Once your return is approved, we’ll send you the next steps.

🐴 Our Promise

We’re committed to offering quality gear and great service. If something’s not right, we’ll work with you to fix it—because we’re in this for the long ride.